Terms and Conditions
For Wellness Events & Operations
All the Wellness Events related activities will be coordinated and managed at the App level. All the health professionals are required to download the Team JFH app, complete their profile and request for verification before they are eligible to receive wellness events request and can work with us for the events.
- Who Can Join, How we verify the credentials
- JFH Wellness Events is a platform to showcase your expertise and reach out to a group of corporate employees at one time.
- Experts like Doctors, Dietitians, Psychologist, Physiotherapist, Yoga Expert, Fitness Experts, Zumba experts, self-defense trainers, First aid trainers, Corporate trainers, Specialists, Super specialists, Medical professionals, Nursing staff and all other medical professionals can join JFH as Panel Expert.
- JFH Verifies expert credential on the basis of their Qualification, Degree certificate, Registration number, Work experience & Pan card.
- How Events are assigned
- The use of the Team JFH app is essential.
- Suitable expert is selected by JFH Operations Manager after reviewing the expert’s degree, qualification, work experience, skills suitable to the event.
- We reserve the right to offer any number of events to any specific experts.
- How Experts Can Quote / Bid
- Upcoming wellness events will be added to the announcement section of the JFH App/ ERP.
- If the event is suitable for expert’s skills, time and date, expert can mark the event as interested and bid expertise cost.
- The operations manager will review all requests for the event and the best suitable expert with higher rating, suitability, reasonably expected cost will be selected for the event and will be approved by the manager.
- Selected expert will get a notification over JFH App/ERP and expert needs to accept it to conduct the event.
- All required details related to the event will be communicated by the operations manager via Email/ Call.
- How Experts are preferred
- Expert for conducting various health awareness sessions, talks and workshops will be distributed as per Merit, Quote and Past record of Expert.
- Experts who have good track record can request more wellness events and we are happy to offer all support or help to them.
- JFH can fix up a new expert at any stage if the selected expert is not responding to operations managers’ email/SMS/Calls before the event.
- Key Expectations/ Do’s & Don’ts from Expert performing Wellness Event
- The expert must reach the event location 45 minutes before the event.
- He / She has to mark attendance online with the help of the App . Both check-in and Check out timings are recorded.
- Experts should be in professional attire.
- The expert should update reporting status in JFH App/ERP or update operations manager.
- The Expert must introduce themselves as JFH Experts and introduce Just for Hearts services at the beginning of the event.
- For health, talks-PPT Presentation must be in JFH Format including first and last slide about JFH Services.
- The expert should collect participant data and feedback from HR as well as participants regarding the event conducted and submit it to JFH ERP/ Operations Manager.
- The Expert must encourage participants to download JFH App for regular health updates and quick access to resolve their health queries.
- After the event expert is expected to share their experience on different social media platforms and tag JFH Id.
- Experts are expected to follow ethical medical practice and stay away from prescribing medicines.
- Experts should also stay away from false promises or assurance.
- Experts are expected to attend various training sessions, webinars and meetups to stay connected with recent developments.
- Just For Hearts reserved rights to send Promotional/Transaction Messages via SMS or email post signup on Online Portal to inform Experts about Company’s new offers/packages/products
- Experts should not collect any consultation payments directly into their bank account and should not promote that.
- No medicines will be prescribed to employees in any wellness event.
- No personal clinic’s promotion or any brand promotion is allowed at the site.
- Employees/Participants’ data should not be used for any personal use.
- No personal photos/ videos to be captured at the event site.
- Payment Cycle
- The expert must agree to a credit period of 30-45 days.
- Expert must submit their correct account details like Account Name, Account Number, IFSC, Pan Number to concern manager before the event.
- 10% TDS is applicable for all expert payment. TDS Certificate will be shared with the expert at the end of the financial year.
- Statement of Work is generated at the end of every month.
- The expert must acknowledge after receiving the payment. If not received due to any technical issue, the expert should contact the concern manager within 3 days after the payment release date.
- Payment for wellness events depends upon how the event was conducted and whether all details are added in the database.
- JFH has all the right to deduct the promised amount if any major escalation happens at the events.
For Health Coaching :
- Online Health consultations are mainly useful for Diet and Lifestyle diseases as well as the management of chronic diseases.
- It should not be considered in emergency cases.
- Online Diet and Health consultations aim to be an additional step in the management of disease and health, along with your in-clinic management by your primary doctor or physician and should not be considered as a complete replacement to medical examination and treatment in person.
- No medicines will be prescribed in online health consultations.
- Results esp. in Diet plans are due to combine efforts of diet plan, regular following of instruction, good exercise. It is a team effort where the participant is also equally responsible to follow the instructions provided by healthcare experts.
Just for Hearts holds no responsibility in case if the expert was not able to reach you for the consultation or if it is missed from your end.We can fix up a new appointment or reschedule the appointment in such a case.
Just For Hearts reserved rights to send Promotional/Transaction Messages via SMS or E-mail post signup on Online Portal to inform Users & Experts about the Company’s new offers/packages/products.
- Prices for our products/services are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuation of Service.
Refund Policy for Users who avail Health Coaching Services
- No refunds are offered to clients when they avail of the consultation from Healthcare experts.
- It is advisable that they have an in-detail discussion with our experts, understand how the service will be offered and how it will be monitored before they avail the service.
- Also, check for various discount codes/coupons or offers before you make final payments to get maximum benefits.