Last Updated: 05-April-2025

This Acceptable Use Policy (“AUP”) outlines the rules and guidelines for using the VERIT – Instant Health Advice service (the “Service”), operated by [Insert Company Name/Individual Name] (“VERIT,” “we,” “us,” or “our”). By accessing or using the Service, including the website currently located at verit.in (the “Website”) and any future mobile applications (the “App”), you (“you” or “User”) agree to comply with this AUP.

Purpose

The purpose of this AUP is to ensure that the Service is used responsibly, ethically, and in a manner that respects the rights and safety of all users and medical professionals.

User Conduct

You agree to use the Service in a respectful and lawful manner. You are prohibited from engaging in any of the following activities:

  • Misrepresenting Identity: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Providing False Information: Providing inaccurate, misleading, or fraudulent information, including but not limited to your health concerns, medical history, or personal details.
  • Abusive or Harassing Behavior: Engaging in any form of harassment, abuse, threats, intimidation, discrimination, or offensive language towards our medical professionals, customer support staff, or other users.
  • Illegal Activities: Using the Service for any illegal or unlawful purpose, or in violation of any applicable laws, regulations, or ordinances. This includes but is not limited to seeking advice for illegal activities or substances.
  • Infringement of Rights: Violating or infringing upon the intellectual property rights, privacy rights, or other rights of any third party, including VERIT.
  • Spamming and Unsolicited Communications: Sending or transmitting unsolicited emails, messages, or other communications (spam) through the Service.
  • Disrupting the Service: Engaging in any activity that could disrupt, damage, disable, overburden, or impair the operation of the Service or the networks connected to it. This includes but is not limited to introducing viruses, worms, malware, or other harmful code.
  • Unauthorized Access: Attempting to gain unauthorized access to any part of the Service, user accounts, computer systems, or networks connected to the Service.
  • Commercial Use Without Authorization: Using the Service for any commercial purpose without our express written consent, including but not limited to advertising, marketing, or selling products or services.
  • Circumventing Security Measures: Attempting to circumvent or disable any security features or measures of the Service.
  • Recording Consultations Without Consent: Recording or attempting to record any consultation without the explicit consent of all participating parties.
  • Seeking Emergency Medical Care: Using the Service for medical emergencies or urgent situations. VERIT is not a substitute for emergency medical services. If you are experiencing a medical emergency, please contact your local emergency number immediately.
  • Seeking Prescriptions for Controlled Substances: Using the Service to seek prescriptions for controlled substances or medications that require in-person examination.
  • Self-Diagnosis and Treatment: Using the advice received through VERIT as a definitive diagnosis or treatment plan without consulting with your primary care physician or other qualified healthcare provider in person. VERIT provides advice and guidance, not definitive medical diagnoses or treatments.

Misuse of the Service

Any use of the Service that violates this AUP may result in the suspension or termination of your access to the Service, without prior notice and at our sole discretion. We may also take any other action we deem necessary, including but not limited to reporting illegal activities to the appropriate authorities.

Reporting Violations

If you become aware of any violation of this AUP by another user, please notify us immediately by contacting us through the contact information provided on the Website.

Enforcement

We reserve the right to investigate any suspected violations of this AUP and to take appropriate action, including but not limited to issuing warnings, suspending or terminating accounts, and pursuing legal remedies. Our failure to enforce any provision of this AUP shall not be construed as a waiver of such provision or the right to enforce it at a later time.

Disclaimer

VERIT provides a platform for connecting users with medical professionals for informational purposes. We do not guarantee the accuracy, completeness, or usefulness of any advice provided through the Service. You are solely responsible for your reliance on any information or advice obtained through the Service.

Amendments

We may update this AUP from time to time. We will notify you of any material changes by posting the new AUP on the Website or through other reasonable means. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised AUP.

Contact Us

If you have any questions or concerns about this AUP, please contact us at: +91 94229 91576