Terms and Conditions - Just for Hearts

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Terms and Conditions

Please read the “Terms and Conditions”, “Disclaimer” and “Privacy Policy” carefully before registering and /or using the www.justforhearts.org website.

Terms and Conditions

For Users:

  • Online Health consultations are mainly useful for Diet and Lifestyle diseases as well as management of Chronic diseases.
  • It should not be considered in emergency cases.
  • Online Diet and Health consultations aims to be additional step in management of disease and health , along with your in clinic management by your primary doctor or physician and should not be considered as a complete replacement to medical examination and treatment in person .
  • No medicines will be prescribed in online health consultation.
  • Results esp. in Diet plans are due to combine efforts of diet plan, regular following of instruction, good exercise. It is a team effort where the participant is also equally responsible to follow the instructions provided by healthcare expert. 
  • Just for Hearts holds no responsibility in case  if the expert was not able to reach you for the consultation or if it is missed from your end.
    We can fix up a new appointment or reschedule the appointment in such case.
  • Just For Hearts reserved rights to send Promotional/Transaction Messages via SMS or E-mail post signup on Online Portal to inform Users & Experts about Company’s new offers/packages/products.

 

Refund Policy for Users 

  • No refunds are offered to clients when they avail the consultation from Healthcare expert.
  • It is advisable that they have a in detail discussion with our experts, understand how the service will be offered and how it will be monitored before they avail the service .
  • Our Team also provides 14 Days Free Trail consultations from experts which help to build the confidence between the client and expert.
  • Also check for various discount codes / coupons or offers before you make final payments to get maximum benefits .

 

For Experts who want to set up E Clinic services  :

  • JFH will provide technology based platform to set up customized E Clinic , where Expert can add his / her services . write description and decide the fee structure
  • JFH reserves right to publish / un publish the E Clinic .
  • Only qualified experts will be allowed to start their E Clinic and add services
  • JFH reserves right to not publish any service which is not in line with good medical ethics
  • JFH will provide assistance in setting up of the clinic with the help of dedicated customer care / Email / Newsletters / Webinars / Online discussions .
  • E Clinic will be published only after receipt of all original documents Curriculum Vitae,Photo copy of all relevant certificates –Self attested. , Address proof copy: { any one – Mobile bill | Bank Account | Credit card statement | Aadhar Card }, Pan card photo copy and signed MOU
  • JFH will provide opportunity to experts to participate in health blogs / health forum / onsite corporate wellness events, provided expert agrees to terms and conditions for that.
  • Renewal of Eclinic: Your Eclinics subscription will be renewed after your request only. 
  • No refund will be considered once E Clinic Subscription is purchased
  • Admin can discontinue Active E Clinic subscription is gross misconduct on a partof Expert is observed and will not be answerable for any kind of explanation or notice period before experts services are discontinued .

 

Code of Conduct for Healthcare Expert

  • Healthcare expert has to provide all the essential documents before the start of e clinic services
  • Services added by experts will be reviewed by JFH before they are published and expert may require to make any suitable changes if required
  • Expert agrees not to prescribe any drugs / medicines ( all allopath / herbal / Ayurveda etc ) as it is not allowed under present law
  • Expert will be responsible for the services offered to the client. And any conflicts resulting due to consultation.
  • It is expected to follow standard code of medical ethics.
  • Expert can decide the listing of his / here clinic.
  • Experts are allowed to add the brief description of their personal profile & clinic profile.
  • Expert will stay away from making false promises or assurance to cases as well as online advice to any emergency cases.
  • There is no set up cost to health care expert .
  • Expert can choose between available options of Free or Paid E Clinic versions
  • Monthly Subscription Fees can be paid by Credit card /Direct bank Transfer / Other available online payment gateways on site
  • There are no long term contracts for e clinic facility .
  • Expert can change the status of paid version to free version at any given time. No fees will be charged thereafter.

 

Guidelines for Experts on managing Leads / Inquiries about Online Consultation   :

  • E Clinic is a platform to facilitate online diet / Health consultation practic
  • We offer training mentoring and assistance to grow your online practice
  • We offer online inquiries as a tool to engage with online patients. We believe that this will build the confidence of expert in offering online health consultations
  • we also believe that we are not the lead distribution platform.
  • Fees for every successful completion of lead is a token of appreciation of time that expert spends to interact with leads.
  • we reserve right to offer number of leads to experts
  • Minimum no leads available per month is 20 , distributed as first come first serve basis and 3 leads per day at any given day .
  • This also ensures that expert earns more than what he or she pays for Eclinic subscription.
  • Experts who have good track record can request for more leads and we are happy to offer all support or help to them.
  • Payment for leads depend upon how the lead was attended and whether all details are added in database.
  • If expert doesn’t attend lead in 12 hrs then the lead will be available to all experts
  • JFH reserves right on exact number of leads to be distributed to particular clinic subscriptions.
  • It is expected that experts should keep a track of attended inquiries, offer them best possible service and encourage them to purchase paid consultation.
  • It is also expected that experts should stick to the speciality while they pick up available leads.
  • Experts are expected to follow ethical medical practice and stay away from prescribing medicines online.
  • Experts should also stay away from false promises or assurance and must explain how the plan will work before consultation starts.
  • Experts should not collect any consultation payments directly in their bank account and should not promote that.
  • Experts will have to respect the various discount codes and coupons which platform offers to all Web visitors from time to time.
  • Corporate Wellness leads for conducting various health awareness sessions , talks and workshops will be distributed as per Merit , Quote and Past record of Expert
  • Experts are expected to attend various training sessions , webinars and meet ups to stay connected with recent developments of E Clinic

 

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